Privacy Policy

Last updated: July 2026

At MIRABÉL HOME, operated by LAVISHome GmbH, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Company Information

LAVISHome GmbH
Sängglenstrasse 7
8118 Pfaffhausen (Zürich)
Switzerland

Email: info@mirabelhome.com

2. Information We Collect

When you visit our website or place an order, we may collect the following categories of personal information:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely through third-party payment providers)

  • Order history

  • IP address

  • Browser and device information

  • Website usage data

  • Cookie preferences

  • Customer support communications

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Manage payments and invoices

  • Provide customer support

  • Respond to inquiries

  • Improve our products and services

  • Personalize your shopping experience

  • Prevent fraud and enhance website security

  • Comply with legal obligations

  • Send marketing communications where you have given your consent

4. Legal Basis for Processing

Where applicable under the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal grounds:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent

5. Cookies

Our website uses cookies and similar technologies to improve functionality, analyse website performance, remember user preferences, and provide a better shopping experience.

Where legally required, non-essential cookies are only activated after your consent through our cookie banner.

You may change or withdraw your cookie preferences at any time through your browser settings or our cookie management tool.

6. Sharing Your Information

We only share your personal information where necessary to operate our business.

This may include:

  • Payment service providers

  • Shipping and logistics companies

  • IT and website hosting providers

  • Customer support platforms

  • Marketing and analytics providers

  • Government authorities where legally required

All service providers are required to process your information securely and only for the agreed purposes.

We never sell your personal data.

7. International Data Transfers

Some of our service providers may process data outside Switzerland or the European Economic Area.

Where applicable, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or other legally recognised transfer mechanisms.

8. Data Retention

We retain personal information only for as long as necessary to:

  • fulfil contractual obligations,

  • comply with legal requirements,

  • resolve disputes,

  • maintain accounting records,

  • protect our legitimate business interests.

When personal data is no longer required, it is securely deleted or anonymised.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Although we strive to protect your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal data

  • Restrict or object to processing

  • Withdraw previously given consent

  • Receive a copy of your personal data (data portability)

  • Lodge a complaint with the relevant supervisory authority

Requests may be submitted by contacting us at:

info@mirabelhome.com

11. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

12. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review their respective privacy policies.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

The latest version will always be published on this page together with the revision date.

Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

LAVISHome GmbH
Sängglenstrasse 7
8118 Pfaffhausen (Zürich)
Switzerland

Email: info@mirabelhome.com